This website arranges orders for dishes and drinks from the customer (hereinafter referred to as “the customer”) to a restaurant chosen by the customer within the restaurants available on this website. Once an order has been placed, the selected restaurant is responsible for processing the order. This website works continuously to prevent any operational disruption, but can not be responsible for delays or non-ordering due to technical problems.
All personal information stated in the order form must be correct and belong to the person ordering the products. We are not responsible for missed orders due to insufficient or incorrect information in the order form.
This website is constantly updated with information about products. Be aware that content may change and that a product name does not automatically mean the same product components. We reserve the right to write incorrectly and that certain products may be out of stock if raw materials are missing or delivery from a distributor has failed. The restaurant chosen by the customer is responsible for informing the customer about this and offering an alternative.
All orders via this website are binding. Listed prices include VAT unless otherwise stated. Payment is made via debit – or credit card (we accept VISA and Mastercard).
Right of withdrawal
When ordering goods that can deteriorate quickly, such as food, no right of withdrawal applies.
According to Article 4 of the General Data Protection Regulation (GDPR), “personal data” is all information relating to an identified or identifiable natural person (hereinafter referred to as the “data subject”), which can be identified directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person. The legal basis of data protection can be found in the GDPR.
Data controller and processing of data
The party responsible for this website (“the controller”) is stated in “Contact” section of this page.
Site Visitor Data
When you visit this website we may process personal data in order to be able to provide a user friendly experience of this website on your device.
For the pages to be displayed in your browser, the IP address of the device you are using must be processed. There is also more information about the browser of your device.
For this website to be able to transmit the order to the restaurant chosen by the customer we process personal information that may include names, e-mail addresses, phone numbers, addresses and messages typed by the customer for the restaurant.
In terms of data protection, we are also obliged to guarantee the confidentiality and integrity of personal data processed by this website.
For this purpose, the following data are logged based on a legal balance of interests:
- IP address of the connecting computer (when opening this website)
- Operating system of the connecting computer
- Browser version of the connecting computer
- Date and time of access to the internet site
- Referring URL
- Customers name, address, e-mail, phone number
The data is also used for analytical purposes and detecting and correcting errors on this website.
Duration of storage of personal data
Recipient /Disclosure of data
Data that you provide to us will not be disclosed to third parties. In particular, your data will not be disclosed to third parties for their advertising purposes. Only the controller is allowed to use the collected data.
Frankys Group AB
113 58 Stockholm
08-22 77 22